We're here to help! Get in touch with our team for any questions or support.
+44 20 7946 0958
Mon-Fri: 9AM-6PM GMTsupport@festreich.com
Response within 24 hours123 Gaming Street
London, UK
support@festreich.com
For general questions, technical issues, and account assistance.
rg@festreich.com
For concerns about responsible gaming and getting help.
legal@festreich.com
For legal inquiries, privacy concerns, and compliance matters.
business@festreich.com
For partnerships, media inquiries, and business opportunities.
Yes! All our games are completely free to play. No registration fees, no subscriptions, and no real money involved.
No account is required to play our games. However, creating an account allows you to save your progress and access additional features.
Yes, you must be 18 or older to use our platform. We verify age upon first visit to ensure compliance with UK regulations.
No, our platform is for entertainment only. No real money can be won, lost, deposited, or withdrawn.
You can report any issues through our contact form, email support@festreich.com, or call our support line.
Yes, we take data protection seriously. We comply with GDPR regulations and use industry-standard security measures.
If you're experiencing a crisis or need immediate assistance with gaming-related issues:
0808 8020 133
Free, confidential support for gambling problems
116 123
24/7 emotional support
999
For immediate emergency assistance